- Our shipping and processing charges are intended to compensate our company for processing your order, handling and packing the products you purchase, delivering them to you, related overhead and other items.
- Please provide a physical address for delivery.
- For a UK order, to guarantee same day despatch please order before 15:00 GMT Monday - Friday.
- All orders are processed and shipped from our UK headquarters daily.
- Orders placed after 15:00 GMT Monday-Thursday will be processed the following day. Orders placed after 15:00 GMT on a Friday or on a weekend will be processed the following Monday, or Tuesday on a UK Public Holiday weekend.
- Our UK (Domestic) delivery charges are illustrated in the below table:-
|Weight||Royal Mail (3-5 Days)||
FedEx Express (1-2 business days)
|FedEx Express Before 12:00||FedEx Express Before 10:00||FedEx Express Before 09:00|
|Weight||FedEx Express NI|
|Weight||FedEx Express Aberdeen - AB||FedEx Express AB Before 12:00||FedEx Express AB Before 10:00||FedEx Express AB before 09:00||Highlands, Channel Islands & Offshore Islands|
- In the event of a delay in your shipment, we will notify you by email.
- Should you not receive the items the following day after despatch notification then please contact firstname.lastname@example.org stating your order information.
- Items ordered together may not arrive in the same box.
- We will ship items that are on backorder as soon as they are back in stock.
- International (Non UK) Shipping costs are calculated at checkout depending on courier service selected and delivery destination.
- To ensure same day despatch of International (Non UK) orders, please place orders before midday (13:00 GMT).
- If there's something you can't find here, feel free to get in touch with us directly. Please call +441274 852 066 between 08:00am to 17:00 GMT Monday-Friday or alternatively send an email to email@example.com